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RITZ TOASTED CHIPS

The Champion of Everything but the Game

PROJECT TYPE

4 Day Sprint

PROGRAMS & TOOLS

Figma

Photoshop

Blender

MY ROLE

Experience Strategist

3D Designer

He Shoots. He scores!

Or wait... Is that a soccer term? I don't understand basketball, but everyone else at the party seems excited.  I'm really just here for the food.

The Ask

 

Get Ritz Toasted Chips to make headlines for March Madness in 2023.

Opportunity

 

Theres a huge white space that emerges during March Madness whom we can target.

Solution

 

Position Ritz toasted chips as the champion of everything but the game to support the non-fans during March madness.

Background

March madness is such a huge event. Every year, around 10 million people tune in to watch the finals live, whether it's on tv or through a streaming service.

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What’s more fun than watching a hype game? Watching a hype game with others. People celebrate march madness through watch parties and gatherings so basketball fans can share the excitement. 

Background

But what about the rest of the room?

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69%

of March Madness viewers consider themselves not interested or only slightly interested in basketball.

What about the people who show up to the party solely because they’re the partners, friends, family, etc. of the sports fans. Or what about the people who only care about the March Madness for the brackets or the fact that their school is playing.

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For them, March Madness is more about the gatherings and parties rather than the games themselves.

Realization

These “non-fans” represent a huge white space.

With so much focus put on the fans and super-fans during March Madness, we tend to forget about the temporary fans.

Opportunity

Ritz Toasted Chips, the Champion of Everything But the Game.

Ritz values inclusivity above all else. Let’s celebrate everyone who shows up for the game, no matter what their commitment level is to basketball, and ensure that everyone has a good time.

Opportunity
Solution
Solution
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Introducing the Ritz Toasted Chips Party Pack- delivering all you need for everything but the game. 

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What's Inside

We're celebrating the celebration, and giving the temporary fans an opportunity to get as excited as the other basketball fans.

The Party Pack includes the snacks, the merch, and a live game translator so everyone can understand the hype. 

The Snacks

Who doesn’t love a good snack during the big game. During the Month of March, Ritz Toasted Chips will temporarily change their flavor names, allowing everyone at the party to put a taste to some universal game day vibes. 

 

College Basketball Superstitions sour cream & Onion

I Only Care About my Bracket Winning Cheddar

I’m Just Here for the Food Original

The Hype Gets Me Going Multigrain

The Vibes Veggie

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I'm Just Here for the Food.png
I Only Care About My Bracket Winning.png
The Hype Gets Me Going.png
The Vibes.png
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The Merch

Finally, your mood on the inside can match your vibe on the outside. We're shouting the things that non-fans feel guilty for thinking. With Chip Drip, you can wear slogans that represent different moods at sports gatherings. With sports-neutral language, you can continue to rock your Chip Drip, no matter what sport's game is on the TV. Watch, or don't watch, with pride. 

Is chilling on the couch in a blanket more your style? We have the drip for that too. 

I’m just here for the food

Go whatever team my partner likes

Go team

Go sports

Something something bracket

Get toasty

The Translator

Have you ever wanted to join the hype of basketball finals, but just don’t know how? Chip Bud gives you a live translation of what’s going on during the game, so you can understand when to get hyped, and why.

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Chip Bud connects to a special microsite hosting live streams of the Final Four Games.

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When connected, you can get explanations of plays, facts about the game, and cues for when to cheer based on what team you’re rooting for.

Process
Key Components

Recognize the "non-fan/temporary fan" whitespace.

Uplift the "I'm not here for the game" mentality. 

Create a party space where everyone can be included, regardless of game interest. 

Reflection

We have the opportunity here to really develop a brand voice for the ChipBud to give it some more personality. I view ChipBud as that extroverted friend who has taken you under their wing, cracking jokes and getting rowdy, but also making sure that you feel comfortable and included as well. This would be solidifying the voice behind the scenes and then developing a "Chip" character. 

This concept could expand beyond just basketball as well. We could translate this to other big events: Super Bowl, World Cup, IIHF, and more. 

I was given the opportunity here to develop and solidify the strategy with a super quick turnaround. My group was an all creative team, which gave me the opportunity to really push the strategy from an executional lens, having my hands on multiple steps along the way. I wanted to focus exclusively on the forgotten user, partially because that's how my teammates and I identified. I assumed we would be put at a disadvantage because of our limited sports knowledge, but we were able to turn it around and use it as a strength. 

Reflecton
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